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Support System

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Support System

Support Service is an isolated module designed to facilitate player communication with the support team via email. It provides convenient tools for sending messages, including the ability to attach screenshots and logs from the device, simplifying the process of resolving issues and responding to player inquiries.

Ability to Attach Screenshots and Logs.

  • Attaching Screenshots. Players can take screenshots directly from the game.
  • Attaching Logs. The module automatically collects logs from the device.

Additional Features of Support Service.

  • Automatic Message Template Creation. Built-in templates for frequent requests.
  • Localization Support. Ability to send messages in various languages.
  • CRM Integration. Ability to integrate with CRM systems.
  • Reports and Analytics. Tools for analyzing requests and support team efficiency.

# Who We Are

WHAT ARE THE MAIN ADVANTAGES OF G4G?

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Over 15+ Years of Experience

Galaxy4Games is a leading game development company and solutions provider with over 15 years of experience creating mobile and PC games. We combine creativity, technical expertise, and a data-driven business model to deliver outstanding results.

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A Solid Foundation

Over the years, we’ve learned from both our wins and challenges—refining our approach and building a solid foundation of flexible, efficient, and scalable game development services. Whether you’re starting with a fresh idea or looking for the right team to support your next big release, Galaxy4Games is here to help.

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A Long Term Partner

We’re more than just a game development studio—we’re your long-term partner in the game development universe, ready to share our tools, experience, and passion to bring your vision to life. Galaxy4Games – your trusted partner for professional game development services.

15+

Years in game development

40+

Experts and professionals

25+

Mobile and social games development

4+

Web3 projects delivered

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