Support System

Support Service is an isolated module designed to facilitate player communication with the support team via email. It provides convenient tools for sending messages, including the ability to attach screenshots and logs from the device, simplifying the process of resolving issues and responding to player inquiries.

Ability to Attach Screenshots and Logs.

• Attaching Screenshots. Players can take screenshots directly from the game.
• Attaching Logs. The module automatically collects logs from the device.

Additional Features of Support Service.

• Automatic Message Template Creation. Built-in templates for frequent requests.
• Localization Support. Ability to send messages in various languages.
• CRM Integration. Ability to integrate with CRM systems.
• Reports and Analytics. Tools for analyzing requests and support team efficiency.